Turnitin receipt issue
Some users have been reporting issues downloading receipts from Turnitin. Turnitin is not able to able to resolve the issue but have suggesting the following:
Some problems with accessing our website can be solved by clearing the cache and cookies in your browser. Below are links for each of the supported browsers with guidance to do so.
Windows:
Chrome: Clear cache & cookies
Firefox: How to clear Firefox cache
Edge: View and delete browser history on Microsoft Edge
Mac OSX:
Safari: If Safari doesn’t open a page or work as expected on your Mac
Firefox: How to clear Firefox cache
Chrome: Clear cache & cookies
If you continue to experience problems, we recommend that you try another browser, as this may resolve the issue. A list of supported Operating Systems and browsers is provided here: System Requirements.